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	<title>CHD - Trung tâm Tư vấn Sức khỏe và Phát triển Cộng đồng &#187; CONSULTANCY</title>
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		<title>SUMMARY REPORT ON THE MYSTERY CLIENT SURVEY</title>
		<link>http://chd.vn/en/consultancy/summary-report-on-the-mystery-client-survey.html</link>
		<comments>http://chd.vn/en/consultancy/summary-report-on-the-mystery-client-survey.html#comments</comments>
		<pubDate>Mon, 18 Dec 2017 07:51:06 +0000</pubDate>
		<dc:creator><![CDATA[Yến Hoàng]]></dc:creator>
				<category><![CDATA[CONSULTANCY]]></category>
		<category><![CDATA[PAST CONSULTANCY]]></category>

		<guid isPermaLink="false">http://chd.vn/en/?p=777</guid>
		<description><![CDATA[The Mystery Client Survey is an effective method for assessing client satisfaction as well as the quality of services of clinic or company. Since 2009, Marie Stopes Vietnam/Center for Community Reproductive Health (MSV/VNCRH) conducted the mystery client survey to assess the MSV/VNCRH  clinics and franchised BlueStar clinics. With a evidence-based decision criteria, the Research and ...]]></description>
				<content:encoded><![CDATA[<p>The Mystery Client Survey is an effective method for assessing client satisfaction as well as the quality of services of clinic or company. Since 2009, Marie Stopes Vietnam/Center for Community Reproductive Health (MSV/VNCRH) conducted the mystery client survey to assess the MSV/VNCRH  clinics and franchised BlueStar clinics.</p>
<p>With a evidence-based decision criteria, the Research and Metrics Office of MSV in collaboration with the Center for Community Health and Development (CHD) conducted this survey once again at all MSV clinics nationwide. The survey results will help MSV and clinic managers to have appropriate strategies to improve the quality of their clinics.</p>
<p>The data collection was carried out in nine provinces/cities, from October to November, 2017. A total number of 11 clinics were assessed in this survey.</p>
<p>Summary report <a href="https://drive.google.com/file/d/1ZGeDIG99ZTeJnZZjaLS-6bO2hfM7auP0/view?usp=sharing"><span style="color: #0000ff;">clicks here</span></a>.</p>
<p>&nbsp;</p>
<p>For full report and more information about the survey please contact with:</p>
<p>Center for Health Consultation and Community Development.</p>
<p>Liaison office: 84-24-3872 7450;</p>
<p>Project office: 84-28-3775.2220;</p>
<p>Email: chd@chd.vn</p>
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		<title>SURVEY ON “INVESTIGATION OF MYSTERY CLIENTS&#8221;</title>
		<link>http://chd.vn/en/consultancy/survey-on-investigation-of-secret-mystery-client-clientsinvestigation.html</link>
		<comments>http://chd.vn/en/consultancy/survey-on-investigation-of-secret-mystery-client-clientsinvestigation.html#comments</comments>
		<pubDate>Sat, 14 Oct 2017 08:32:07 +0000</pubDate>
		<dc:creator><![CDATA[Yến Hoàng]]></dc:creator>
				<category><![CDATA[CONSULTANCY]]></category>
		<category><![CDATA[PAST CONSULTANCY]]></category>

		<guid isPermaLink="false">http://chd.vn/en/?p=746</guid>
		<description><![CDATA[Execution time: September to November 2017 Sponsored by: Viet Nam Center Reproductive Health (VNCRH)/ Marie Stopes Viet Nam (MSV) Location of implementation: 11 clinics of MSV/VNCRH in nine provinces/cities (Ha Noi, Nghe An, Ha Tinh, Da Nang, Khanh Hoa, Dong Nai, Can Tho, Ho Chi Minh, Binh Duong). Description: Investigators acting as secret clients will ...]]></description>
				<content:encoded><![CDATA[<p><b>Execution time:</b> September to November 2017</p>
<p><b>Sponsored by:</b> Viet Nam Center Reproductive Health (VNCRH)/ Marie Stopes Viet Nam (MSV)</p>
<p><b>Location of implementation:</b> 11 clinics of MSV/VNCRH in nine provinces/cities (Ha Noi, Nghe An, Ha Tinh, Da Nang, Khanh Hoa, Dong Nai, Can Tho, Ho Chi Minh, Binh Duong).</p>
<p><b>Description:</b><b> </b></p>
<ul>
<li>Investigators acting as secret clients will be selected through collaborators of the Center for Health Consultation and Community Development (CHD) in localities where the MSV / VNCRH clinic is located to collect data on assessment of reproductive health (RH) services as well as the clinic’s expertise.</li>
</ul>
<p><b>Objectives and expected results:</b></p>
<ul>
<li>The database and the entire evaluation have been completed in Vietnamese.</li>
<li>Assessment report in Vietnamese and English.</li>
</ul>
<p><b>Main activities:</b></p>
<ul>
<li>Data collection: Investigators acting as mystery clients to receive RH services at the MSV / VNCRH clinic will collect data.</li>
<li>Quality Control: The assessment team will provide one-day online training for all participating investigators in terms of assessment purposes, script contents, and contents for assessing the quality of clinical services (subject to the agreed format). Investigators will be monitored and provided technical assistance during the survey.</li>
<li>Data management, data entry and analysis: Data will be analysed by using SPSS software version 22.</li>
<li>Writing reports on the survey of mystery clients in English and Vietnamese.</li>
</ul>
<p><b> </b></p>
<p>&nbsp;</p>
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		<item>
		<title>Exploratory research – Trafficking in Boys in Vietnam</title>
		<link>http://chd.vn/en/consultancy/exploratory-research-trafficking-in-boys-in-vietnam.html</link>
		<comments>http://chd.vn/en/consultancy/exploratory-research-trafficking-in-boys-in-vietnam.html#comments</comments>
		<pubDate>Mon, 29 Dec 2014 09:50:19 +0000</pubDate>
		<dc:creator><![CDATA[admin]]></dc:creator>
				<category><![CDATA[CONSULTANCY]]></category>
		<category><![CDATA[PAST CONSULTANCY]]></category>

		<guid isPermaLink="false">http://chd.vn/en/?p=266</guid>
		<description><![CDATA[Exploratory research – Trafficking in Boys in Vietnam Research Duration:               10/2010 to 12/2011 Location:              12 provinces of Vietnam, including Quang Ninh, Lao Cai, Lang Son, Nghe An, Can Tho, An Giang, Hanoi and Ho Chi Minh city. Funded by:            The United Nations – Government of Vietnam Joint Programme on Gender Equality. Executed ...]]></description>
				<content:encoded><![CDATA[<p style="text-align: center;"><strong>Exploratory research – Trafficking in Boys in Vietnam Research</strong></p>
<p style="text-align: justify;"><strong>Duration</strong>:               10/2010 to 12/2011</p>
<p style="text-align: justify;"><strong>Location</strong>:              12 provinces of Vietnam, including Quang Ninh, Lao Cai, Lang Son, Nghe An, Can Tho, An Giang, Hanoi and Ho Chi Minh city.</p>
<p style="text-align: justify;"><strong>Funded by</strong>:            The United Nations – Government of Vietnam Joint Programme on Gender Equality.</p>
<p style="text-align: justify;"><strong>Executed by</strong>:        The General Statistics Office, and International Organization for Migration (IOM)</p>
<p style="text-align: justify;"><strong>Description:</strong></p>
<p style="text-align: justify;">The goal of this research is to contribute to the broader objective of ensuring that the particular situation and vulnerabilities of boy victims of human trafficking are adequately addressed in Vietnam’s legal and policy response to the issue.</p>
<p style="text-align: justify;">The research objectives are to assess awareness of local authorities and community and practices to address trafficking in boys, identify forms of trafficking in boys, factors that contribute to vulnerability to trafficking (especially gender conceptions) and types of trafficking in boys and document victims’ experience of trafficking, return, rehabilitation and reintegration.</p>
<p style="text-align: justify;">Availability of publication/report for sharing (title and year of publication):</p>
<p style="text-align: justify;">IOM – 3 JPGE Research Report 2012.</p>
<p style="text-align: justify;">http://www.iom.int.vn/joomla/files/IOM_3_JPGE_research_reports_2012_ENG.zip</p>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Technical Assistance to the ADB Project on Promoting Gender Equality and Women’s Empowerment</title>
		<link>http://chd.vn/en/consultancy/technical-assistance-to-the-adb-project-on-promoting-gender-equality-and-womens-empowerment.html</link>
		<comments>http://chd.vn/en/consultancy/technical-assistance-to-the-adb-project-on-promoting-gender-equality-and-womens-empowerment.html#comments</comments>
		<pubDate>Mon, 29 Dec 2014 09:49:11 +0000</pubDate>
		<dc:creator><![CDATA[admin]]></dc:creator>
				<category><![CDATA[CONSULTANCY]]></category>
		<category><![CDATA[PAST CONSULTANCY]]></category>

		<guid isPermaLink="false">http://chd.vn/en/?p=260</guid>
		<description><![CDATA[Duration:              July 2012 – Oct. 2013 Location:             Cao Lanh and Thap Muoi districts of Dong Thap province Funded by:           Asian Development Bank Implemented by: International Organization for Migration (IOM) Description: Project aim is to promote the economic empowerment of women, improve income generation opportunities, and reduce vulnerability to ...]]></description>
				<content:encoded><![CDATA[<p><strong>Duration</strong>:              July 2012 – Oct. 2013</p>
<p><strong>Location</strong>:             Cao Lanh and Thap Muoi districts of Dong Thap province</p>
<p><strong>Funded by</strong>:           Asian Development Bank</p>
<p><strong>Implemented by</strong>: International Organization for Migration (IOM)</p>
<p><strong>Description:</strong></p>
<p>Project aim is to promote the economic empowerment of women, improve income generation opportunities, and reduce vulnerability to risks of HIV/AIDS and human trafficking.</p>
<p>A CHD’s team member was participated in this project as a National Communication Specialist. Main tasks were to support the development of gender sensitive behavior change communication (BCC) strategy and materials related to prevention of HIV/AIDS and trafficking, to conduct training and BCC campaign and to provide technical support to the Women’s Union’s BCC activities at district and commune levels.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>TECHNICAL ASSISTANCE</title>
		<link>http://chd.vn/en/consultancy/technical-assistance.html</link>
		<comments>http://chd.vn/en/consultancy/technical-assistance.html#comments</comments>
		<pubDate>Mon, 29 Dec 2014 09:45:05 +0000</pubDate>
		<dc:creator><![CDATA[admin]]></dc:creator>
				<category><![CDATA[CONSULTANCY]]></category>
		<category><![CDATA[FUTURE CONSULTANCY]]></category>

		<guid isPermaLink="false">http://chd.vn/en/?p=248</guid>
		<description><![CDATA[As a leading development organization for public health and community development, CHD offers technical expertise covering a wide range of technical assistance including: Public Health Social Protection Community Development Social and behaviour change communication, Advocacy]]></description>
				<content:encoded><![CDATA[<p>As a leading development organization for public health and community development, CHD offers technical expertise covering a wide range of technical assistance including:</p>
<ul>
<li>Public Health</li>
<li>Social Protection</li>
<li>Community Development</li>
<li>Social and behaviour change communication,</li>
<li>Advocacy</li>
</ul>
]]></content:encoded>
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